Terms

Life Journey by S2S is a service of Sustainable 2U Inc dba Mail Stop. These terms are written in plain language.

The service

We preserve family memories — photo scanning, video and film transfer, audio cassette conversion, custom editing, story films, and private Family Vault storage. Final pricing is confirmed when you request a quote or book a drop-off.

Your originals

Your originals never leave our secure store and come back to you. We never alter them. AI restoration or animation is used only with your written approval.

Timeline

Most orders take 2–3 weeks. Memorial Rush finishes a tribute in 72 hours. We text or email you when your preview is ready.

Booking & payment

Drop-off at the store is free. Home visits in San Jose are $49. This app takes no payments — all scheduling and billing happen through our request and booking forms and in person.

Questions

Call (669) 326-5883, text, or email hello@mailstop.ai and we'll help.